FAQ

Ordering & Age Verification

Do I need a licence to buy an air rifle?
In England and Wales, most air rifles under 12 ft·lb and air pistols under 6 ft·lb do not require a licence, but you must be 18 or over to purchase. Anything above those limits, and all shotguns and firearms, require the appropriate certificate. If you're unsure, contact us before ordering and we'll advise.

How do you verify my age?
All airgun and firearm purchases are age-verified at checkout via OneID. You'll need to confirm you are 18 or over before your order can be completed.

Delivery

How is my gun delivered?
All guns are delivered in person by our own team — never by courier. This is a legal requirement for firearms and shotguns and our standard for airguns too. Once you've ordered, we'll contact you to arrange a convenient date.

How much is delivery?
Shop collection is free. Van delivery is £25 locally (within ~50 miles), £40 on Route 1 (Sheffield–Birmingham), £60 on Route 2 (Manchester & Liverpool), and £75 on Route 3 (London & the South East) and the rest of England and Wales. All van deliveries are free on orders over £500. See our Delivery Information page for full details and a postcode checker.

Do you deliver to Scotland or Northern Ireland?
Not currently. We can't deliver to Scottish postcodes, Northern Ireland, the Channel Islands or the Isle of Man — please contact us to discuss alternatives such as RFD transfer.

What about accessories and optics?
Accessories and optics are posted normally: £6.50 standard or £7.99 express, with free standard postage on orders over £100.

Returns & Warranty

What is your returns policy?
We offer 14-day returns on all orders — see our Refund Policy for details. [PLACEHOLDER — confirm any exclusions for used/fired guns with the store owner.]

Are your guns covered by warranty?
All new guns and optics come with their manufacturer's warranty. [PLACEHOLDER — confirm pre-owned warranty terms with the store owner.]

Pre-Owned & Part Exchange

Do you take part exchanges?
[PLACEHOLDER — confirm part-exchange policy with the store owner.] Browse our current pre-owned guns.

Can I try before I buy?
[PLACEHOLDER — confirm whether there are testing facilities at the shop. To be supplied by the store owner.]